Terms & Conditions

  • These are the general terms and conditions of Woendekien. These General Terms & Conditions apply to all forms submitted, and orders placed through the website of Woendekien.
  • By placing an order or submitting a form you explicitly agree with the applicability of these General Terms & Conditions to the order placed and/or form handed in by you and you declare that you are aware of the contents thereof.



  • The agreement shall be concluded when you place an order through the website and Woendekien has sent you a confirmation of your order by email.
  • Woendekien reserves the right not to accept your order if:
    • The information entered by you is not correct or complete and if Woendekien doubts the correctness of this information;
    • You have failed to meet an earlier payment obligation;
    • You have failed to accept the delivery of an earlier order and/or you have failed to pick up an earlier order;
    • The delivery address indicated by you is in a country where Woendekien does not make deliveries.
  • Woendekien shall inform you as soon as possible if it does not accept your order.
  • To pay for your order, you can choose one of the payment options offered by Woendekien.
  • Orders that are delivered outside the European Union may be subject to additional surcharges and/or taxes. These surcharges and/or taxes are expressly not factored into the total price . Additional costs, if any, on the basis of these surcharges and/or taxes shall be for your account and risk.
  • Woendekien cannot be held to an offer on its website if you can reasonably understand that the offer, or a part thereof, contains an obvious mistake or writing error, such as an unusually low price. We request you to contact Woendekien if you have any doubts about the correctness of an offer.



  • Woendekien will do its utmost to process and deliver your order as soon as possible. The delivery dates may be subject to changes due to external factors, such as the method of payment chosen, the manner of transport and internal availability. The delivery dates are also subject to change if you make changes to your order.
  • You are obliged to do everything possible that may be reasonably expected of you to enable Woendekien to deliver your order on time. If you do not cooperate as described Woendekien reserves the right to not deliver the products.
  • Your order will be delivered at the delivery address or pick-up point you have indicated on the website of Woendekien.
  • The ownership of the products ordered will be passed to you at the time when Woendekien has received your payment for the products ordered by you.
  • Woendekien will make an effort to deliver the products ordered by you complete and in good condition. In the event that the products delivered are not complete or damaged, we request you to contact us as soon as possible.


  • Woendekien will do its utmost to reproduce the products as faithful as possible on its website. If you are of the opinion that the product ordered by you does not correspond with the reproduction on the website – at the time when the product is ordered - please contact us as soon as possible.
  • The lifetime of the products offered by Woendekien on its website depends on the product’s material and the way in which and the intensity with which you use the product. In order to ensure that the products will maintain their longest lifetime and highest quality, it is important to observe the instructions and washing instructions.



  • Woendekien observes due care in handling your data!


Changes to the general terms and conditions

  • Woendekien may, at any time, modify these General Terms and Conditions. Changes to the General Terms and Conditions will only be effective if the changed version has been published on the website of Woendekien. We expect you to consult the most recent version of the General Terms and Conditions when purchasing products on the website.